We’ve all been there, right? First day at the new job. I found myself there recently, and if you’re anything like me, you’ve carefully planned your outfit down to the accessories in advance. If you think about it, preparing for a first business meeting with a client has a lot of similarities to a first day at a new job.
Halloween is here, and cold weather is upon us. As we wind down the year and head into the holiday season, it’s time to start thinking ahead to 2019. My approach to almost everything is to make a list.
What happened to good, ole-fashioned client service? While “keeping the lights on” is important, I would argue a different viewpoint. How about a business model that is 100% truly client-centric, where it’s all about building trust and creating positive relationships? Sound too fluffy for you? I’ll explain.